Achieving Operational Excellence to Reduce Costs & Propel Growth

The opportunity shared services and business transformation presents to both the public and private sectors in New Zealand has been resolutely recognised. Yet, despite notable progress in terms of uptake and implementation of transformation projects, New Zealand companies still have a long way to go before they can be labeled ‘best practice’ and really realise the savings and benefits back office streamlining can bring.

From the NZX top 50, to local to federal government agencies, universities to medium-sized enterprises, savings have been cited, plans designed, technology purchased and transformation journeys embarked upon.

But the question is not whether to pursue business transformation or shared services projects, but how to ensure they are done well and using a model which fits with the needs of the core business.

Cost savings alone, although a major driver, are no longer a satisfactory result – a strategy to achieve operational excellence to reduce costs and propel growth needs to be developed and sustained if New Zealand companies are going to weather the volatile global economy.

So what are New Zealand organisations doing to maximise their ventures in business transformation and shared services?

Through SSON’s extensive contacts and research network within New Zealand, our Shared Services & Business Transformation Forum will bring together different factions, functions and maturity levels for three days of interactive learning and knowledge transfer in the nation’s inaugural event for Business Transformation & Shared Services leaders.

Shared Services & Outsourcing Network (SSON)

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